Privacy Policy

Who we are

Kasba.io is an online store dedicated to handmade Moroccan-inspired crafts, pottery, home décor, and artisan products. Our mission is to bring authentic, handcrafted pieces into modern homes.

Information we collect

We may collect the following types of information:

  • Website usage data through cookies and analytics tools
  • Personal information (such as name, email address, phone number) when you contact us or place an order
  • Billing and shipping details when you purchase a product
  • Technical data such as IP address, browser type, and device information

How we use your information

We use your data to:

  • Analyze website traffic and performance
  • Process and deliver your orders
  • Respond to customer inquiries
  • Improve our website and user experience
  • Send updates about orders or customer support

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Understand how visitors use our website
  • Save preferences and improve performance
  • Provide a smoother shopping experience

You can disable cookies in your browser settings at any time.

Embedded content from other websites

Pages on this site may include embedded content (such as images, videos, or product listings). Embedded content behaves in the same way as if you visited the external website directly.

These websites may collect data about you, use cookies, or track your interaction.

Who we share your data with

We do not sell your personal data.

We may share limited information with:

  • Legal authorities if required by law
  • Payment processors (to handle transactions securely)
  • Shipping and delivery partners
  • Website hosting and analytics providers

Data retention

We keep your personal data only as long as necessary:

  • Analytics data: stored in anonymized form where possible
  • Order and transaction data: kept for legal and accounting purposes
  • Contact form data: kept until your request is resolved

Your rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Request restriction of data processing
  • To exercise these rights, contact us at: support@kasba.io

Where your data is sent

Your data may be processed on secure servers located outside your country. We ensure appropriate security measures are in place to protect your information.